Reference

Open Your Account on Clear Terms

These terms set out exactly what you agree to when you open and use your 5c2 account — covering deposits via UPI, Paytm, PhonePe, game access, withdrawals, and…

Account EligibilityPayment ConditionsWithdrawal RulesAccount Suspension PolicyGoverning Jurisdiction

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5c2 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating and using a 5c2 account, you confirm that you have read and accepted these terms in full. Access to our lobby — including Speed Baccarat, Crash Game, and Fishing War — is available only where local law in your region permits. UPI, Paytm, and

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PhonePe transactions on your account are subject to our deposit and withdrawal conditions, which set out processing timelines, verification steps, and any applicable limits. We reserve the right to update these terms; when we do, we notify you through your registered account contact. Continued use of
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the platform after a terms update constitutes acceptance. If any clause in these terms conflicts with local law in your jurisdiction, that clause is read as modified to the minimum extent necessary to comply, and the remaining terms stay in force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these terms is unclear or you believe a decision on your account has not followed them correctly, our support team is here to help.

Live Chat Start a live chat session directly from your account dashboard. Our agents can clarify specific clauses, explain a suspension decision, or walk you through the withdrawal verification process in real time.

Email Support Send a detailed query to our policy team by email. Include your account ID and the clause number you are asking about; we aim to reply with a written position within 48 hours of receiving your message.

Help Centre Our Help Centre contains a dedicated Terms section where each major clause is explained in plain language. Search by topic — withdrawals, account suspension, UPI conditions — to find the relevant article quickly.

HOW WE UPHOLD POLICY

Explore How 5c2 Handles Your Account Data

Every commitment made in these terms is backed by documented internal processes covering data handling, account security, and how we manage requests from you.

Data Handling

We collect only the account data needed to process your UPI, Paytm, or PhonePe transactions and verify your identity. Data is stored on encrypted servers and is not sold to third parties under any circumstance described in these terms.

Cookie Policy

We use session and preference cookies to keep your lobby filters and language settings intact between visits. You can manage cookie preferences from your account settings page; withdrawing consent for non-essential cookies does not affect login or payments.

Account Security

Two-step verification is available on all 5c2 accounts. We log every login attempt with device fingerprint and IP address. If we detect unusual access, we place a temporary hold and contact you through your registered email before any action is taken.

Data Retention

Transaction records, including all UPI and Paytm deposit logs, are retained for a minimum period required by the applicable jurisdiction. After that period, data is deleted or anonymised in line with our internal retention schedule described in the full policy.

Your Right to Request Changes

You may submit a written request to update personal details, close your account, or request a copy of the data we hold. We process these requests within the timeframe stated in the terms and confirm completion through your registered contact.

Policy Contact

For formal policy correspondence — including requests related to data access or account decisions — write to our compliance address listed at the bottom of the terms document. We respond in writing with a reference number for your records.

Switch to Answers: Common Terms Questions

These questions reflect what account holders in India ask most often about the terms that govern their 5c2 account. Each answer points directly to the relevant clause area so you know where to find the full language in the document.

Access to 5c2 and the applicability of these terms depend on local law in your specific region of India. Where local law permits account use, these terms govern your relationship with us in full from the moment you open an account.

We notify you via your registered email or account notification when terms change. If you continue to use your account after the effective date shown in the update notice, that constitutes your acceptance of the revised terms as stated in the agreement clause.

Yes. Submit a written data access request through our policy contact email with your account ID. We will compile and send the data we hold within the timeframe specified in the data handling section of these terms.

UPI, Paytm, and PhonePe deposits are subject to our payment conditions clause, which covers processing timelines, verification steps for larger amounts, and the circumstances under which a transaction may be held for review before crediting your wallet.

If you believe a withdrawal was processed incorrectly, raise it through live chat or email with your transaction reference. The terms set out a formal review process: we investigate, provide a written response, and correct any verified processing error before the deadline stated in the clause.

The terms list specific grounds for suspension: breach of the fair-use clause, failed identity verification, suspicious login activity, or a payment irregularity. We notify you in writing before suspension where possible and explain which clause triggered the action taken.

Submit a written closure request to our policy team with your account ID. Any verified balance in your wallet at closure is returned via your last-used payment method — UPI, Paytm, or PhonePe — subject to the outstanding verification requirements in the closure clause.

Open Your Account on Clear Terms

Contact Us About These Terms

Explore How 5c2 Handles Your Account Data

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Policy Contact

Switch to Answers: Common Terms Questions

01 Do these terms apply to me if I am in India?

02 What happens to my account if the terms are updated?

03 Can I request a copy of the data 5c2 holds on my account?

04 What are the conditions on UPI and Paytm deposits under these terms?

05 How does 5c2 handle a disputed withdrawal under these terms?

06 Under what conditions can my account be suspended?

07 How do I close my account and what happens to remaining funds?

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